ADHCrafts aims to keep this information clear, practical and easy to understand.

Privacy Notice

Who this notice is for

This notice is for people who visit the ADHCrafts website, complete an enquiry form, book a consultation, place an order, pay a deposit, join the mailing list, contact ADHCrafts by email, or send information about fleece, fibre or a project.

Who is responsible for your information

ADHCrafts is responsible for the personal information collected through this website, forms, emails, bookings and customer enquiries.

Business name: ADHCrafts
Location: West Devon, South West England
Contact email:adhcrafts@gmail.com

Only the first part of the postcode is used publicly for location information. A full home address is not displayed on this website.

ADHCrafts may collect:

• your name
• email address
• phone number
• location or first part of postcode
• booking or enquiry details
• information about your fleece, fibre, animal, flock or project
• photos you choose to send by email
• order, deposit or payment information
• messages or correspondence
• website and cookie information, where applicable
• provenance information for fleece, farm, and projects 

Provenance & data use

ADHCrafts may collect provenance information for fleece, fibre, yarn and small-batch fibre projects. This helps record where fibre has come from, how it should be described, and how finished fibre or yarn can be labelled honestly.

Provenance information may include details such as fibre type, breed, shearing year, farm or flock name, animal name, region, animal care notes, landcare notes and permission preferences.

This is not about judging farming practice. ADHCrafts understands that every farm, smallholding and flock is different, and that organic, regenerative and agroecological systems can be costly and complex. The aim is to support traceability, animal welfare values, responsible fibre sourcing and respectful storytelling. Working with Fibreshed south west and Farmer's Yarn provide a set of values and promises around the welfare of the animals and the wider natural habitat's and land used. 

The information gathered helps to identify which organisation you most align with, with an option of recommendation to join one or the other as a member, as well enabling you and myself to use the logos of the organisations as a mark of value and trust within the wider community and members of public. 

Personal details are used to manage the fibre record, order or project. They will not be sold to marketing companies. Public use of farm names, animal names, photos or fibre stories will only happen where permission has been given.

ADHCrafts uses this information to:

• reply to enquiries
• manage fleece processing requests
• assess fibre suitability
• arrange consultations or bookings
• send the fibre enquiry form
• manage deposits, orders and payments
• provide quotes or next-step guidance
• keep project records
• arrange postage, delivery or collection where needed
• meet legal, tax and accounting responsibilities
• improve the website, services and customer experience
• Fibre enquiry forms and project records

ADHCrafts may use forms, spreadsheets and email to manage fibre enquiries and customer projects.

This may include information about fibre type, breed, approximate weight, condition, intended use, desired outcome, support needed, booking status and next actions.

This information is used to manage your enquiry or project and is not sold to anyone.

Photos sent by customers

If you send photos of fleece, fibre, animals or project materials, these are used to help assess the enquiry and understand the fibre.

ADHCrafts will not use customer photos publicly for marketing, website content or social media without permission.

How information is stored

Information may be stored using password-protected business tools such as:

• business email
• Google Forms
• Google Sheets
• booking tools
• website tools
• payment or POS systems
• accounting or admin records

ADHCrafts only uses this information where needed to manage enquiries, bookings, orders, processing work and business records.

Who information may be shared with

ADHCrafts does not sell personal information.

Limited information may be shared with service providers where needed to run the business, such as:

• website hosting providers
• email providers
• form or spreadsheet providers
• payment or POS providers
• booking tools
• postage, courier or delivery services
• accounting or admin tools

Only the information needed for that purpose is shared.

How long information is kept

Enquiry information is kept for as long as needed to respond, manage the project and keep appropriate business records.

Order, deposit, payment and accounting records may be kept for longer where required for tax, accounting or legal reasons.

If an enquiry does not become a booking, ADHCrafts may delete or archive the information when it is no longer needed.

Your rights

• You can contact ADHCrafts to ask about the personal information held about you.
• You may ask for information to be corrected, updated or deleted where applicable.
• You can also ask to stop receiving marketing emails or mailing list updates at any time.
• Contact about privacy

For privacy questions, contact:

Email: adhcrafts@gmail.com

Contact and complaints 

ADHCrafts aims to keep communication clear, practical and respectful. If you have a question about an enquiry, order, fibre project, provenance record, privacy matter or website information, please get in touch.

Contact ADHCrafts:

Data protection complaints

If your concern is about how ADHCrafts has handled personal information, you can raise a data protection complaint using the contact details above.

Please include your name, contact email, what the concern relates to, any order or enquiry reference, and what you would like ADHCrafts to look into.

ADHCrafts will review the complaint, respond as soon as reasonably possible, and keep you updated where further time is needed.

If you are not satisfied with the response, you can contact the UK Information Commissioner’s Office.

Cookie Notice

What cookies are

Cookies are small files placed on your device when you visit a website. They can help a website work properly, remember settings, understand how visitors use the site, or support features such as forms, booking tools, shop tools and embedded content.

How this website uses cookies

The ADHCrafts website may use cookies for:

• essential website functions
• security and basic website operation
• forms or booking tools
• shop or checkout tools, if used
• remembering cookie choices
• analytics, if enabled
• embedded content such as social media, videos, maps or external forms, if used

Cookie consent

The ADHCrafts website host provides a cookie banner that asks for consent where legally required based on the visitor’s location.

Some cookies are essential for the website to work. Non-essential cookies, such as analytics or marketing cookies, should only be used where consent has been given.

Managing cookies

You can manage cookie choices through the website cookie banner where available.

You can also adjust cookie settings in your browser. Blocking some cookies may affect how parts of the website work.

Third-party tools

Some features, such as booking tools, forms, payment links, maps, social media links or embedded content, may use third-party services. These services may set their own cookies or collect information according to their own policies.

Legal Notice

About this website

This domain is owned and managed by ADHCrafts, hosted through IONOS wordpress.

ADHCrafts provides small-batch fibre processing support, hand spinning, fibre guides, kits, learning resources and related creative services.

Business information

Business name: ADHCrafts
Owner: Vanessa Coombes
Location: West Devon, South West England
Public location detail: EX20
Email: adhcrafts@gmail.com
Website: adhcrafts.co.uk

ADHCrafts is a home-based small business. A full home address is not displayed publicly on the website.

Website information

The information on this website is provided for general guidance. Privacy notice to be reviewed against the ICO privacy notice generator when the tool is available again.

ADHCrafts aims to keep information accurate and up to date, but fibre processing outcomes depend on the condition, type and suitability of each fibre.

Every fleece is different. Final processing options, quotes, timescales and suitability are confirmed after enquiry, assessment or consultation where needed.

No guarantee of suitability

Information on the website does not guarantee that a fleece or fibre will be suitable for every processing option.

Damp, moth-damaged, heavily contaminated, badly felted or very weak fibre may be rejected or may need a different route.

External links

This website may link to external websites, forms, payment tools, booking tools, social media pages or third-party services.

ADHCrafts is not responsible for the content, availability or privacy practices of external websites.

Copyright

Website text, guide content, images, illustrations, documents, branding, graphics and ADHCrafts materials must not be copied, reproduced, redistributed or reused without permission, unless otherwise stated.

Contact ADHCrafts

For privacy, cookie, legal or general website questions, contact:

Email: adhcrafts@gmail.com

For fleece processing enquiries, please use the Start Your Enquiry page so the correct project details can be collected.