
Booking & Consultation Options
Some customers know exactly what they want. Others just know they have a fleece and need help deciding. Both are welcome.
If you are not sure what you need, start with the enquiry form first and choose “help me decide.” ADHCrafts will review your information and suggest the most suitable next step.
An enquiry is not the same as a confirmed booking
The enquiry form is the first step. It helps ADHCrafts understand what fibre you have, what condition it is in, and what you hope it might become.
A processing booking is only confirmed once the next step, timing, start date or delivery window, and any required payment or deposit have been agreed.
Important notice
Please do not post or drop off fibre until your booking has been confirmed and you have been given an agreed start date or delivery window.
Useful links
Start Your Fleece Enquiry
Preparing Fibre After Booking
Deposits and Cancellations
How the booking process works

Start here -
Steps
- Start with the fleece enquiry form, or a quick chat.
- ADHCrafts reviews your fibre details.
- We agree whether you need email guidance, a chat, consultation, sample or quote.
- A booking is confirmed if processing goes ahead.
- You receive an agreed start date or delivery window before sending fibre.

Free initial fibre chat
A short initial chat may be suitable if you have a few questions or need help understanding the first step. This is not a full processing plan, but it can help decide whether a consultation, sample or quote is needed. Use our contact us form to ask you first few questions
Best for
- Simple questions
- First-step guidance
- Checking whether the service may suit your fibre
- Working out whether a sample or consultation would be useful
Note
If more detailed planning is needed, a Zoom consultation or sample assessment may be suggested.

Zoom consultation
A Zoom consultation gives more time to talk through your fibre, possible outcomes and next steps. This can be useful if you are not local or want support before sending photos, samples or a larger batch.
Fee
£15
Best for
- Customers outside the local area
- Talking through photos
- Planning possible outcomes
- Deciding whether a sample is useful
- Discussing sheep, alpaca, llama or mixed fibre options

Client setup for confirmed processing projects
Confirmed processing projects include setup time for admin, project records, labelling, communication and booking management.
Fee
£25
This helps keep your fibre journey organised from enquiry through to finished fibre or yarn.
Useful link

Local fibre visit
Local visits may be available where suitable, especially for nearby fleece or flock enquiries.
Guide
- Within 5 miles: free where appropriate
- Wider local area: by arrangement
- Time and travel may need to be considered
Note
Local visits depend on distance, diary capacity and the type of support neede

Sample processing
Sample processing can help test how an unknown fleece behaves before committing to a larger project.
Options
- Batt sample
- Yarn sample
- Full process sample
Note
Sample processing may be useful for alpaca fibre, mixed fibre, older fleeces or fibre where the best outcome is uncertain.
Useful links
Fibre Suitability Assessment
Pricing, Yield and Fibre Loss
What Can My Fleece Become?

Why quotes are confirmed after assessment
Fleece processing depends on fibre condition, weight, preparation needed and the finished product requested. Dirt, grease, vegetable matter, matting, second cuts and weak fibre can all affect both yield and processing time.
This means guide prices can be shared early, but final quotes may need to be confirmed after enquiry, photos, consultation, sample processing or fibre assessment.
Useful link

Deposits and cancellations
A deposit may be required to secure confirmed processing work. Work will not begin until the deposit or agreed setup fee has been received.
Deposits are non-refundable once processing or allocated admin work has begun. If you need to cancel or rearrange before work starts, please get in touch as soon as possible.
Useful Link
Not sure which option you need?
Start with the booking/ initial enquiry form and choose “help me decide.” ADHCrafts will review the information and suggest the most suitable next step.
